A specialized BPO and REO asset management company built on decades of hands-on default industry experience — and a deep commitment to serving credit unions and community banks with the expertise they deserve.
ValueNations was founded in 2011 by someone who had spent years on the inside of the default industry — not as an observer, but as an operator. Our founder came up through senior management roles at some of the country's largest REO and BPO management companies, overseeing operations, agent networks, quality control, and client relationships at scale.
That experience revealed a clear gap in the market: credit unions and community banks — institutions with real default servicing needs — were underserved by an industry that largely catered to the largest national servicers. The products existed, but the focused expertise, responsive service, and institutional understanding that smaller lenders needed were hard to find.
ValueNations was built to fill that gap. A specialized operation focused entirely on the credit union and community bank space, bringing the operational discipline of a large enterprise with the responsiveness and relationship orientation of a dedicated partner.
Our founder's roots in this industry run deep. Before founding ValueNations, he spent years in senior operational management at leading REO and BPO management firms — developing the processes, standards, and agent management frameworks that the industry relies on.
He also single-handedly authored the training curriculum, operational standards, and credentialing program for the National Valuations Standards Institute (NVSI) — the widely-recognized national body for BPO training and agent credentialing. That work established the professional standards that agents and companies across the industry still operate by today.
ValueNations carries that same commitment to standards, accuracy, and professional excellence into every order we process and every client relationship we maintain.
"After spending years building and running operations for large BPO and REO companies, I saw firsthand that credit unions were being treated as an afterthought. They needed a partner with real expertise, not just a vendor with a platform. ValueNations was built to be that partner."
Founder, ValueNations — Active in Real Estate Default Services Since 2006The National Valuations Standards Institute (NVSI) is the real estate industry's recognized authority on Broker Price Opinion training, standards, and professional credentialing. NVSI-certified agents are trained to complete BPOs at the highest level of accuracy and compliance.
ValueNations' founder authored the foundational material for NVSI — the training programs, operational standards, and credentialing requirements that define what a quality BPO looks like. That background informs our own internal QC processes, our agent vetting criteria, and the standards we hold every report to before it leaves our platform.
When you work with ValueNations, you're working with a company whose leadership helped write the book on BPO quality — and whose processes reflect that expertise at every level.
Our founder personally wrote the BPO training and standards material adopted by the National Valuations Standards Institute — the industry's leading credentialing body.
Deep operational experience running BPO and REO programs at national scale — the same expertise now deployed exclusively in service of our credit union and community bank clients.
Nearly two decades of continuous involvement in real estate default services, loss mitigation, REO asset management, and property valuation.
ValueNations exists to give credit unions and community banks access to the same caliber of BPO and REO management services that large national servicers have long relied on — delivered by a team that understands their world, communicates clearly, and gets it right.
We measure our success by the accuracy of our reports, the speed and reliability of our service, and the confidence our clients have in the valuations and asset management we deliver. Every report that leaves our platform reflects a commitment to those standards.
We are not the largest company in this space. We are one of the most experienced, most focused, and most committed to the specific needs of the institutions we serve.
Contact us to learn more about how ValueNations can support your institution's default servicing program.